Your privacy genuinely matters to us at Krekia. This page explains in clear, plain English exactly what data we hold, why we hold it, and how we keep it safe.
By registering with Krekia, you agree to this Privacy Policy. We promise — your data will never be sold to third parties, and no marketing messages will be sent without your consent.
This policy is available in both English and Bengali. In case of any conflict, the English version will prevail.
Krekia collects certain information in order to provide you with its services. This falls into two broad categories — information you provide directly, and information generated automatically as you use the platform.
Information You Provide Directly:
Automatically Collected Data:
Please Note
Krekia will never ask for your bank account number, PIN, or OTP. Any such request is a fraud attempt — report it to us immediately.
Krekia only uses your information where necessary to improve your experience or fulfill our legal obligations.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Mobile Number | Account creation, OTP verification, support | Contractual Necessity |
| NID / Passport | KYC verification, age confirmation | Legal obligations |
| Payment Information | Deposit & withdrawal processing | Contractual Necessity |
| Betting history | Odds calculation, responsible gaming monitoring | Legitimate Interest |
| Device & IP Information | Security & Fraud Prevention | Legitimate Interest |
| Email (optional) | Bonus Notifications (with your consent) | Your consent |
Krekia does not sell your data. In limited circumstances, minimal information may be shared with trusted partners.
Our Clear Commitments
Krekia has never sold, and will never sell, your data to advertisers, data brokers, or any other commercial entity.
Krekia uses industry-leading technology to keep your data secure. Here's a quick overview of the key protection layers in place.
Krekia uses cookies to improve site functionality and personalize your experience. Cookies are small text files stored in your browser.
Types of cookies we use:
Cookie Controls
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect login functionality and other site features.
If you have a Krekia account, you have several rights over your own data. Contact support to exercise any of them.
To exercise these rights, email support@krekia.click. Krekia will respond within 30 days.
Krekia strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect data from minors.
If Krekia's platform contains links to third-party websites, their own privacy policies will apply when you click through.
Krekia does not store your data longer than necessary. Different types of information have their own defined retention periods.
Data deletion request
To request deletion of data held beyond legal requirements, email support@krekia.click.
This policy may be updated to reflect changes in technology, law, or our services. You will be notified in advance of any significant changes.
Contact us for any questions or requests related to data protection or privacy.
Krekia ensures you always remain in control of your own data
You can request to know what information Krekia holds about you at any time. Contact our support team and we'll provide the full details.
If any of your information is incorrect, you can request a correction. Krekia will update it within 7 business days.
You have the right to receive a structured copy of all data we hold about you — typically provided in JSON or CSV format.
After account closure, you may request deletion of any data held beyond legal obligations.
Withdraw your consent for marketing messages at any time — either by clicking unsubscribe in any email or by contacting our support team.
If you believe Krekia has breached its Privacy Policy, you can file a complaint directly with our support team or with the licensing authority.
The Six Pillars of Our Privacy Policy
256-bit SSL means everything from your password to your payment details is encrypted so that no one can intercept it in transit. The same level of security used by banks — that's what Krekia uses.
Many free services sell user data to advertisers. Krekia does not and will not — this is one of our core commitments.
You have full control over viewing, correcting, or deleting your data. Krekia is committed to upholding these rights.
Rather than assessing our own security, Krekia has it independently verified by external experts — every quarter.
Everything is written in plain, straightforward English instead of complex legal language. If anything is unclear, our support team is happy to walk you through it.
Your data is stored in internationally certified data centers with 24/7 physical and cyber security.
Privacy policy pages are usually long and tedious. Krekia took a different approach. We've tried to present the information that actually matters to you — clearly and concisely. The fact that you're on this page means you care about your data, and that's a good habit.
It helps to explain why Krekia collects your information. Without a mobile number, OTP verification isn't possible. Without a national ID, age cannot be confirmed. Without payment details, withdrawals cannot be processed. Every piece of data has a specific purpose. Krekia never collects extra information on the off-chance it might be useful later.
Many users wonder — why do we collect IP addresses? It's primarily for security. If there's a sudden login attempt on your account from a different country, Krekia can use your IP data to block it and alert you. It's a tool to protect your account — not to be used against you.
A word on betting history storage: this data primarily serves two purposes. First, it acts as evidence in dispute resolution — if you ever claim a bet was not placed by you, the logs can be reviewed to verify. Second, it supports responsible gaming monitoring — if a member's betting pattern becomes unusual, Krekia can identify this and reach out if necessary.
Data protection law in Bangladesh is still developing. Even so, Krekia voluntarily follows international standards — in particular, the core principles of GDPR. This means you enjoy the same data protection rights as a citizen of the European Union.
Payment security deserves a closer look, as it is the most sensitive area. When you make a payment via bKash, your bKash PIN or primary account number never reaches Krekia's servers. The transaction is completed entirely on bKash's own servers, and only a confirmation token is sent to Krekia. Your financial details are never directly visible to Krekia.
If you request deletion of your data, will everything be removed? Honestly — not all of it. Records of financial transactions are required by law to be retained for 7 years; this is not a Krekia policy but a requirement under national financial regulations. However, information that falls outside legal obligations — such as your name, photo, and contact details — can be deleted upon request.
For any questions, complaints, or suggestions regarding Krekia's privacy policy, email us at support@krekia.click. Writing "Privacy Request" in the subject line will ensure your message reaches the right team faster. Krekia is committed to standing by you — your privacy is always our priority.
Security backed not just by words — but by technology and international standards
256-bit SSL/TLS
All traffic is encrypted — no one can intercept it in transit.
PCI-DSS Level 1
Industry-leading security standards applied to all payment information.
ISO 27001 Data Center
Internationally certified data storage facilities.
Quarterly Penetration Testing
Regular cybersecurity vulnerability assessments conducted by independent third-party experts.
GDPR Principles Compliance
Voluntarily extending European-standard data protection rights.
Two-Factor Authentication
2FA is mandatory for all admin accounts.
General Questions About Using Krekia
You've read Krekia's Privacy Policy — you can be confident your data is in safe hands. Create a free account and join Bangladesh's most secure betting platform.
For users aged 18 and above. Responsible Gaming Guidelines Read.